American Dynamics RAS917LS-1 Specifications Page 23

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SPEEDDOME ULTRA VII CAMERA DOME INSTALLATION AND SERVICE GUIDE (8200-0184-01, REV. A1)
23 of 41
Routine Troubleshooting
Use this procedure if:
· Dome does not respond to commands
· Dome does not produce video
· Quality of the video is poor
· Dome has no lens control.
CAUTION:
· DO NOT use this procedure if the dome
functions but does not pan or tilt (see step 2 on
page 22).
· If an I/O board is used, use a ground strap
when handling the board. When shipping a
base having an I/O board, place the dust cover
over the spring finger connector to protect it.
· DO NOT over tighten connector screws on the
I/O board; they are delicate. Use a 2.5mm (0.1")
slotted screwdriver. Wider blade widths can
damage connectors.
Procedure
Follow steps until the problem is corrected.
1. Check video on monitor (a, b, or c).
a. No video? Go to step 2.
b. Contrast or color off?
YES Contact your sales representative for
repair instructions.
NO Go to step 2.
c. Video rolls when switching between
monitors?
YES Use the video controller or switcher to
synchronize video vertical sync phases
of all domes to ac line. For specific
instructions, see installation and
service manual for the controller or
switcher.
NO Go to step 2.
2. Check ac power and video connections at J-
box. Are 24Vac and/or video signal absent?
YES Correct problem at J-box.
NO Go to step 3.
3. Detach dome from base and examine address
switches. Are they set correctly?
YES If dome still doesn't respond, contact your
sales representative for repair
instructions. If you must repair the dome,
see "Detailed Troubleshooting", next.
NO Set correct address and reattach housing
and eyeball assembly.
Steps 4-9 are only for bases with I/O boards!
If the mounting base DOES NOT contain an I/O
board, stop here and contact your sales
representative for repair instructions.
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