American Dynamics VideoEdge User Manual download pdf (Page 324)

Appendix C: Networking Troubleshooting

308 VideoEdge NVR 4.4 Installation and User Manual

• Obtain DNS server address automatically - Receives the DNS server

address from a DHCP server.

• Use the following DNS server addresses

- Allows you to add the DNS

server’s IP address(es) by hand.

Figure 28-9 Internet Protocol Version 4 (TCP/IPv4) Properties

9 Click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties pop-up menu.

Click OK again to close the Local Area Connection Properties pop-up menu.

10 Attempt ag

ain to communicate to the network from your Client PC (For example, open

your internet browser to see if you can reach a website). If you still cannot access the

network, refer to Troubleshooting Network Connections on page 308.

- End -

Troubleshooting Network Connections

If you have configured your entire NVR system but do not receive a response from one or more

devices, you can use some basic network tools to evaluate your connectivity problems.

There are several commands that you can use from the Windows command prompt to help

troubleshoot

a network. From the DOS command prompt, you can use the following commands:

1 ipconfig /all -

his command displays the current settings on the client PC’s NICs. These

settings determine how the PC is connected to the network.

2 ping -T

his command helps you determine if you can communicate with another computer

in the network.

3 tracert - This

command displays where network data goes when it travels to a destination.

It can help you find out where a network problem is located.

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American Dynamics VideoEdge User Manual Page 324