American Dynamics VideoEdge User Manual download pdf (Page 330)

Appendix C: Networking Troubleshooting

314 VideoEdge NVR 4.4 Installation and User Manual

4 PING the IP address of the NVR. If PING is unsuccessful (“Request timed out”), verify the

IP address of the NVR.

Note

The default IP address for eth0 of the NVR when supplied as a hardware and

software bundle is 10.10.10.10, all other NICs will be disabled.



It is likely that the NVR has been re-assigned a new IP address that is in the same

network

as your Client PC. If neither the assigned IP address for the NVR nor the

default IP address of the NVR can be successfully pinged, your Client PC or the

NVR (or both) are experiencing connectivity problems. You should contact your

network administrator.

5 When using the PING command, it also displays how long the packet took to reach its

destination. This comes in very handy when checking for network latency.

Note

If the delay is too long, it may indicate that your attempts to connect to the NVR

are timing out, even if PING does not time out. Contact your network administrator

to determine the source of the network delay.

Figure 28-16 PING Remote Host

- End -

Troubleshooting with the Tracert Command

Another tool that can be used is the Tracert command. This command will display other network

devices that are along the path from which the packet took to reach its destination. This tool is best

for locating a single point of failure on a network.

1 2 ... 325 326 327 328 329 330 331 332 333 334 335 ... 373 374

No comments

American Dynamics VideoEdge User Manual Page 330